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Keep control of the next step
Your towing rights in Ontario. Make the call with confidence.
You should be able to understand the tow before agreeing to it. Take a moment to confirm the company, destination, rates and paperwork, even when the day feels rushed.
249-444-0164Understand before you agree
For a tow you arrange, you generally choose the company and destination. Police or official directions and restricted tow zones can create exceptions. Ask for the maximum rate schedule, your customer rights and a completed consent document.
Keep your records
Do not sign a blank document. Confirm the destination and keep your consent copy and itemized invoice. Ask questions about any work or charges you do not understand.
Check the official guidance
Requirements and exceptions vary by situation. Read Ontario’s towing rights guidance for current details, operator verification and how to report a concern.
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Questions people ask
Can I choose the tow company?
Generally yes for a tow you arrange. Police or official directions and restricted tow zones can create exceptions.
What should I see before the vehicle moves?
Ask for the maximum rates, customer rights and a completed consent document.
Should I sign a blank consent form?
No. Check the required details, including your chosen destination, first.
What paperwork should I keep?
Keep the consent copy and an itemized invoice with your records.
Where can I check the rules or raise a concern?
Use the official Ontario guidance linked above for current requirements and the complaint process.